Brian S.

Parents said 'pick out some shirts for your birthday', so I go on the net looking for designs. Found Teepublic, found some great decals, and since they were advertised as a super soft cotton weave, I jumped on it, and gave them a number of designs to pick from, of which they decided on three to surprise me with. No shipping or pricing issues, but parents get the shirts then ship them to me. I open one and test wash it to see if it fits/shrinks in the wash, wanting to wait for my actual birthday to open the others... and sure enough it shrinks. Check tag, and it says it's a polyester/cotton blend. Open the other two, which say pre shrunk 100% cotton, wash them, no shrinkage. Contact customer support, through which I find out the shirt itself is cotton, and was mislabeled. We go back and forth about how that doesn't make sense, with the rep not seeming to understand what I'm saying to the point I wondered if English was her main language, and being massively unhelpful, only to find out, once I asked the question just the right way, that they use different brands for the base shirts depending on size/color. They replace the shrunk shirt, swapping to the color of one of the ones that didn't shrink (I assumed that since they were ok, those bases were ok, and the base of the shrunk one was the issue). Welp, I just washed the other two shirts now, and they shrunk as well. Apparently the key is you have to wash them alone, that was the only difference between first and second wash (and the shirt they already agreed to replace was washed with other things as well). Great designs, and the material is indeed comfy, but they misadvertise their product and leave out important information. I've contacted them again, expressing my dissatisfaction, we'll see if they agree to replace the other two shirts. But do yourself a favor, save yourself the grief, and just shop elsewhere.