Ordered their top-selling GPS, the Garmin Nuvi 265WT. Price was fantastic, unit arrived in good shape and was exactly what I was expecting. However, unit was very haphazardly packaged in a box much too big for the size of the unit, with very little shipping protection stuff included. Based on the packaging, I would not have been surprised at all to have found the unit arrived in pieces, and was only pure luck I think that it was all good. I would certainly hesitate to order anything from them any more fragile, or more expensive than the $89 GPS. Also, shipping took awhile (5 days) considering I paid the extra for the so-called "express". Was told the extra two days was because I ordered on a Saturday, which of course isn't mentioned when you're ordering.