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I ran into some trouble paying my 3rd installment if my LLC formation and asked if I could split it up. This was not possible but Melanie offered to push my payment date out up to 2 full weeks to give me time to sort out my financial challenge.
She was very professional and quite helpful. This proved to actually be a BETTER option than paying the final installment of $107 in two payments - instead she just saved me 2 weeks of time so I don't have to pay at all til Oct 19th, 2019.
Pleased with this customer service experience.
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Hi Brian, thank you very much for your review. We work really hard to make our customers feel like they are in good hands, so we're happy to see that reflected in your experience. Please let us know if there is anything else we can do to help!