I rarely bother writing reviews, but I'm so furious. Never, ever, use yahoo, EVER. My mom is older and doesn't have a cell phone. Her account was hacked and she can't get back in or talk to a human being. Because she can't get texts, she can't get in. It's impossible to talk to a human being on Yahoo if you really need help--the numbers are scams. She's switching to gmail. My entire family is deleting their yahoo accounts. Do the same. Horrible company with no care about customers at all. Yahoo Pro is also such a scam--I wouldn't be surprised if Yahoo intentionally messed up her email just to make the money from this. Worthless piles of you-know-what.