Brian M.

I recently purchased a laptop. This was on Nov 15,2015. Nov 17 the money came out of my account so on the 20th I checked online since I had not received any email about shipping, only an email confirming the order was received. It said the laptop was delivered to Jefferson, GA. Note I live in Newmarket, Ontario, Canada and the order was placed at TigerDirect.ca. I called and was told that this is standard. It is delivered to Tiger Direct warehouse and then shipped on to the customer and that it would now be routed directly to me and I would receive an email. That was 2 days ago.

Never heard a thing so started sending emails to customer service. Eventually they cancelled the order stating the item was lost between the cross dock. However didn't refund me some $15.62 for shipping and some other laptop charge. Now after another few emails I will receive $13. Then a few more and another $1.46. Finally after sending another email that the missing money they had charged for laptop disposal I will receive another $1.15. So only lost $0.01 and spent time sending 9 emails trying to get a solution to my order. Worst company I have ever dealt with online. I Will never deal with them again, neither will my company nor anyone I can suggest to buy elsewhere. Please do not waste your time shopping here. Customer service is a joke.