brian l.

Used this company for two metal prints. The first shipment arrived quickly but both prints had black lines. I contacted them and they agreed to send new photos, which they did. The new metal prints arrived together laying flat against each other (no padding between the photos-scary). In addition, both had odd spots on them which I think was oil? One photo had odd white lines. When compared to the first batch, then seemed slightly better but by no means could I try displaying or selling these prints. It's reject office photos now. The quality is just terrible. I'm cutting my money and time lost... moving on. When you see a great deal, just check around before buying. I didn't and I'm out $ BTW, the photos do come from India which I did jot expect... I would like to find a low cost printer.

My Daughter got a gift card which she took on a solo trip with Friends. She tried activating it on their website and it failed. She asked me to contact this company and research why. She was 3000 miles away from home. I called the number on the back of the card three times and each time they told me we'll transfer you to the IVR to activate due to website problems. Each time I was put back in the queue to speak to the same group I called. The last person was this sarcastic lady who kept babbling about customer support and telling me I would have to send in personal identification info in order to activate the card. I kid you not. I told her that isn't going to happen and that I just wanted to be transferred to the IVR or given the direct number (to activate the card). I expressed to her my Daughter needed the money since she was on a trip. She kept on putting me on hold, continued with the customer service babble and kept on telling me I would have to send in personal Identification in order to get the card activated. We argued some and then she just hung up. I worked for several years in the banking industry (electronic funds) and never in my dealing would allow such rudeness and on top of it all such a lack of compassion for someone dealing with a cash problem with a teenager who was out of town. These cards are issued by US Bank. This customer service I experienced is a direct reflection of the lack of standards/best practices large financial organizations, such as US Bank, imposes on the consumers these days. I will second guess giving a Us Bank prepaid card to a family member or friend given this experience. It just wasn't necessary. Avoid.