There is no life time warranty! I tried to get replacements and was just ignored. The customer service sales agents are not aware of the scam that is going on, For the warranty, you are required to file it on line and this is where you are ignored. I called the sales agents several times to file the claim and they direct you to the online claim service. I called the sales agents and acted like a new customer and asked if there is truly a Life Time Warranty. They replied "Absolutely". Some of the agents I recognized when I called and would ask about the warranty and would get the "Absolutely" answer. I told them that they could be charged with fraud. I know I scared a few agents. Please Do Not Buy from these idiots! They really should be shut down! They show all these great reviews on their website. I wanted to leave a review on their website and found out that you can't. So all the reviews are bogus!