I have told the company multiple times that I was going to write a bad review and now I am. I wish I had read these reviews before purchasing! EVERYTHING BAD THEY SAY IS TRUE! They guaranteed delivery by Dec. 18th, 2017 and it never came! My package apparently shipped out of China, bounced around there for awhile, then landed in New York on Dec. 16th, 2017, I thought it might make it in time. It sat in New York until today Dec. 27th, 2017 thennnnnnnn it updated and was sent to Frankfurt, Germany today! I live in California! I have been sending them emails asking for a refund every since I started reading these reviews because it is a fraud and I know I will never get this package! I have filed a dispute claim through my credit card company to get my money back and stop it from ever getting to them.
Please for your own good DO NOT buy from this company and just go with another cheap site that will actually ship stuff to you on time and has morales.
This is Customer Service Supervisor from Lightinthebox. I am glad to help. Could you please provide an valid order number of yours first? Thank you for your cooperation.