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brian g.

Contributor Level

Total Points
266

2 Reviews by brian

  • Adorama

4/23/23

I purchased a ton of equipment for my company (many different lenses) and mistakenly ordered a wrong lens a Fuji lens instead of a Sony. Adorama lost the lens and could not locate, they did end up issuing a refund but only after about 1.5 months. The kicker is when they returned the money for the warranty for the lens they actually cancelled the warranty for a Sony lens which I never returned because it was the correct lens. I have been going back forth and now I have a cancelled warranty for a lens I have and also have a warranty for a lens I returned. I purchased over $15k in equipment last year and need to make a similar purchase this year and this situation has pushed me to move my business.

Products used:
All except the Fuji Lens I did not need

Service
Value
Shipping
Returns
Quality
  • MadMimi

5/22/14

I have a tourism company in Costa Rica, and I was looking to expand my business. I found madmimi online, and it looked as it was going to be a good fit. I was looking to do marketing by sending mass emails to travel agents, wedding planners, and cruise lines. On one occasion I sent out *******+ emails 24 got clicked on as spam. That is less then a 10th of a percent. They as a company dropped me because I was abusing the people I was emailing. Again 24 out of ******* emails got clicked on as spam. They did not give me any sort of refund. I would not let my enemy use this service.

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Emma W. – MadMimi Rep

Hi, Brian. I don't know the details of your situation, but I'm truly sorry that Mad Mimi didn't meet your needs! Our service is 100% opt-in. In other words, we only allow our users to send emails to subscribers who have signed up to receive the emails. This leads to much better results in the long run. Could this have been the issue with your account? Regardless, we hate to see anyone leave Mad Mimi dissatisfied. If you care to share more information about what happened, I'd be more than happy to look into it.

brian Has Earned 6 Votes

Brian G.'s review of MadMimi earned 4 Very Helpful votes

Brian G.'s review of Adorama earned 2 Very Helpful votes

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