Brian G.

1. You have to become a VIP member (3.99/mo) to speak with a representative, but even after upgrading you'll get put on hold for about 15 mins then it will just hang up on you. (Very hard to get help for anything)

2. Regular voice/phone services uses data. Therefore, this is false advertisement and talk mins are not actually unlimited. (1mb/1min or 500mb = 500min)

3. If you have less than 100MB of data left, your service will get suspended. So you can't call out or use the data that is leftover. (1GB really means 900MB is usable)

4. You have to use their app to use voice/text services. The app is very buggy and crashes in the middle of calls often.

5. The advertised pricing is not up to date. Real Pricing with usable data:
$19.99 900mb which means less than 900 mins available after using the internet a few times.