Brian E.

Terrible customer service. I ordered some makeup for my daughter from them, never got an order confirmation, or follow up email. Only way I know anything went through was a credit card statement. The follow up customer service was disappointing.

I emailed them my situation and asked for a telephone call. They emailed me back asking for an order number despite my initial Email explainIn I did not get one. Every follow up email request the same order number and the same information. I asked for a telephone call multiple times, they keep telling me they do not have phones. I asked for one specific person for all contact between me and colourpop to go through, that to can not be done, so each email of their I respond to, is answered by a different person asking for the same information and just running me in circles.