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Brian C.

Contributor Level

Total Points
160

2 Reviews by Brian

  • Travelgenio

11/19/18

I booked a British Airways flight to Rio de Janeiro because it was a little cheaper than elsewhere.
No clear indication that no baggage was included. Very difficult to find that information but I was sold a special no baggage ticket. I had to pay 150 euro at the airport for just the outward trip.
BA website is impossible and I still haven't been able to book online for return baggage.
I would have saved money and a lot of frustration by booking direct or with a reputable company.

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Travelgenio T. – Travelgenio Rep

Hi Brian, of course we can help you with the luggage information. Please send us a mail to customer.service@travelgenio.com with your booking code and we will tell you the allowed baggage for your ticket rate. Regards

  • Kiwi.com

11/4/18

Join the club. Filled full details twice but told flights not available each time. No contact details. Good reviews on Trustpilot because they won't accept my bad review.

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