I bought a road bike it was smashed up I emailed them 20 times never got a response it cost me 200 more for parts and 38 for labor and there no way to contacked these people its bull $hit that they will not anwer so it ended up costing me 485.00 all to gather the front brake was craked, the wheel was so out of true the bike shops I went to would no work on it, the the crank was bent and the rear derailleur hanger was bent no replies