Thumbnail of user brianc137

Brian C.

Contributor Level

Total Points
81

1 Review by Brian

  • Booking.com

8/23/16

We used booking.com to book our hotel for a family reunion on Vancouver Island. Arrived Saturday and were told by the hotel that they did not have the reservation. Very disappointed that booking.com would not take responsibility for their error. Left us out of luck and no available hotel within 30 miles at 9 PM. They blamed the hotel and refused to take any responsibility. Clearly not a booking site willing to take responsibility for their mistakes and nota site I would ever trust again.

Brian Has Earned 1 Vote

Brian C.'s review of Booking.com earned a Very Helpful vote

Brian hasn’t received any thanks yous.

Brian doesn’t have any fans yet.

Brian isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bobb2297
4/6/24

Needed some help from customer service and flexibility. Got neither. Use someone else if you need...

Thumbnail of user elizabethmachteldw
4/5/24

I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...