brian b.

I ordered a part for a job last Wednesday and was promised it would be here on Friday. I was told it would ship on the day I ordered (Wednesday) but it shipped the day after (Thursday). I have a screen shot indicating it would be delivered on Friday. The part arrived today (Monday). I would have ordered it from someone else if I would have known it would be late. I did not have a job for Friday and had to reschedule the job that I had Monday. Lost out on a day's work. I contacted supply.com early Friday but they were unwilling to send me the part for Saturday delivery. They were not even willing to give me a discount and take off the shipping that I paid to have it here on Friday. If you order from them do not count on getting your parts on time. Do NOT schedule a job thinking you will have the parts when promised.