I ordered a car last friday (July 14th) for my daughter's birthday which is next Friday. I was told once you order, your product will ship in 24hours. I have an acct with them & my order still says processing as we speak. I still have not recieved a shipping confirmation or any sign letting me know my order was on it's way,delayed, etc. I called at least 6x & haven't been able to get in touch with anyone. I also emailed them as well as sent messages on their 24/7 live chat multiple times and on facebook messenger yet no response. My daughter really wanted this car & although i told her she could't have it, I still got it for her in order for it to be a surprise.