Absolutely useless. I will never use them again. I purchased a watch for my sons 8th birthday 5 weeks before hand on the 29th September. 5 weeks later his birthday has passed and no watch. Two tickets have been raised and they refuse to do anything except close the tickets. If the watch ever turns up it will be returned for a full refund. In the meantime I am going to report them first thing in the morning to our consumer watchdog to see if they'll listen then. Will never use again. Do not trust these rip off scum.