Brett C.

Wish I could rate 0 stars. I ordered an item over 30 days ago which said it would ship in 3-7 business days. The shipping label was created, and I checked every couple days to see if it had shipped yet. Day 8 comes around, hasn't shipped yet. No biggie, I'm not in a huge rush. Day 10 without shipping, I put in a customer request to make sure it didn't somehow get lost. Day 14, still no response (even though customer service says they'll get back to you within the next business day) so I entered another one. Day 17, entered another one. They finally got back to me on day 18 about my first message and said my package was "lost in transit" as if I couldn't see the tracking info that said they never dropped it off at the post office. The person who emailed me back said they put in another order for me, which I confirmed on the website. Three days ago I put in another request (surprise, they haven't replied) because they said again that it would ship in 3-7 business days and 16 days later (since the new package was entered with no shipping info), still no package. This time I just asked for my money back. Today is day 34 without my order and I finally just ordered a more expensive version on amazon. Save your money, buy somewhere else.