I agree with the 5/16/18 description if "Idiots" I even told them that in one of my nine emails to them. After several weeks of my package not being in transit, they informed me it was a DHL problem. I found that to be a lie and have on 5 or 6 emails demanded a refund which they absolutely ignore. They are incompetent and deceptive, and in my opinion, a scam. They continued to put me off three and a half weeks till they were able to send the package, against my request. And I'm sure they will in no way issue a refund. DO NOT DO BUSINESS WITH THIS COMPANY>