Estimated ship date was 11/16, shipped 11/23, and arrived on 12/1. Product arrived with a broken screen, and because they were sold out, all they offered was a refund and wouldn't give me an alternate product. Had I received the product on time, I could have bought another on black friday. I had heard poor things about monoprice before, but I thought the deal was too good to pass up. Don't make the same mistake I did, just buy from elsewhere.
Brent,
We apologize for the issues you had with your order and the damage that occurred to your item. Unfortuntely we are current out of stock of the model you purchased but there may be other options we can offer. Please email us at escalations@monoprice.com and we will try to find another solution for you!
Paul S.
CS Manager