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I ordered a custom hat almost a month ago and it still hasn't come. This is extremely frustrating because I need it before i leave for college. I called them, was on hold for over 40 minutes, and eventually got them to upgrade my shipping, but that was over a week ago and I still haven't received my order. This is really disheartening because I now feel like I am being scammed. I already dug through the internet for hours to try to make this hat, and it was exhausting. This has been too long of a process.
If you are looking for timely delivery, do not go to Zazzle
Brenna K.'s review of Zazzle earned 2 Very Helpful votes
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Hello Brenna,
I truly apologize for the delay on your custom hat. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be personally looking into this and reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine