We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

BRENDA W.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink

Member since September 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    16

Review Distribution

1 Review by BRENDA

9/26/20
I have shopped at Kroger for 35 years. I am appalled by the terrible service of both their pick-up services at their store and their home delivery. They fail to deliver 30% of the items. They bring damaged products to your car, and after you have driven home and find the damaged products - as well as what they didn't provide - they tell you the only way to return the items is to enter the store to return them. THE PURPOSE OF THE PICK-UP IS SO THAT YOU DON'T HAVE TO GO INTO THE STORE! My husband and I both are positive for coronavirus, and they just told us to bring the items into the store if we want them replaced! And, of course,, that means driving back to the store also. Terrible, terrible service!

BRENDA hasn’t received any votes.

BRENDA hasn’t received any thanks yous.

BRENDA doesn’t have any fans yet.

BRENDA isn’t following anybody yet.

Similar Reviewers on Sitejabber

kathleenc556
8/2/20

My first instacart order will be my last. They kept sending me more and more text messages that...

thomasl385
7/16/20

Kroger took change from the buyer before me. 94 cent. Then I made a buy of 45.09. They owed me....