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Brenda T.

Contributor Level

Total Points
83

1 Review by Brenda

  • Bella Serata

2/25/17

After finding unauthorized charges on my credit card, I called "customer service" for Bella Serata. The agent answering my call went thru all of her SCRIPTED responses... not paying any attention to my request or question. When I requested a supervisor, she said no one was available... only to be connected to a supervisor after I demanded. They offered a 50% return on the charges to my card... I never authorized those charges. She said I would not be able to find anyone to talk to me with the company other than them. I find this hard to believe. I will try to reach company management on Monday.

Brenda Has Earned 3 Votes

Brenda T.'s review of Bella Serata earned 3 Very Helpful votes

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