Within a few minutes of time I received a message from someone with the same name, same picture, and in the first one he lived in LA and spent a lot of time in Napa and second one moments later he lives in New York, and spends a lot of time someplace else. Neither state or states that I am in even if he was a real person. All of the messages are from somebody who lives in a different state, if not different country, but they aren't real people. They are all incredibly wealthy. Of course, they have started companies and they want to give me their all. They are all obviously canned messages. I haven't even finished my profile at all but now I deleted it anyway. It makes me sad to think that anybody falls for these obviously fake profiles and nonexistent people. They let you see a few messages I guess and then want you to pay so you can read more fake messages. When you delete your profile for one of the reason choices is that they are fake profiles so they know that we know. Before the pandemic and trump I would've been very shocked that anybody would buy into this total bunch of lies, but now I'm not that shocked; I'm just disheartened about people, knowing that they can get away with it.
Hi Brenda—thank you for taking the time to leave a review. We wish that you would have had a more positive experience with our Clean Out program! We do our best to provide as much information as possible up front for customers who are considering thredUP as an option for passing along their unwanted clothing. We provide tools like our Payout Estimator (thredup.com/cleanout/payout-estimator) & Payout Structure (http://bit.ly/2V4A6Re) so customers have a good idea of what their earnings may look like. We also offer the option for consignment where sellers can adjust the price of their items as they see fit. It is always our hope to list items accurately as it is in the best interest of our sellers, our buyers, and thredUP. We do make mistakes, however, and our support team (thredup.com/contact) is always available to assist in those scenarios.