Brenda R.

I ordered a wormer for 5 dogs plus heart medication for my little yorkie. I ordered on the phone went over the whole order. I was told it would be a few day until it would be ready. I did not hear anything for a few weeks so I called again, I was told they were waiting for a total of the worming medication and they faxed it to the vets office. I called the vet and was told it was faxed back at least before. I called CP back I was told they did not get it and can not send it until they get verification from the vet. They faxed another request to the vet. A week later I still did not receive the meds. I decided to go the vet myself to see what was going on, I explained it to the vet what was going on. They then showed me copies of the paperwork that was faxed four times. I called back to the pharmacy and was told again they never got it back. I told the supervisor I was standing there when they refaxed the paper and saw it went thru.
As of today the last day of November I still have not seen a prescription. I was just told it should be here tomorrow. I sure hope so.