Brenda R.

I have ordered and have had a few issues but they were resolved. Now, delivery is faster and if I have to wait for a while, I usually find something else so it will come faster. Customer service representatives have always been good to be and seem to know what they are doing. A few years ago, there seemed to be a lot of inconsistencies about credit to the store, credit to your credit card, etc. Now it is up to the customer to know that you will be responsible for shipping back, and understand that credit will be zuilly store credit. I don't have any problems with established policies and procedures. There are a business like every one else. If you buy something at a great price (a lot cheaper) like I did in the past, you are likely to get a cheaper item. Read the reviews and what the item is made of. I have a full collection and many folks have taken pictures of my outfits, particularly tunics and shoes. I will continue to shop Zuilly.