Brenda P.

Horrible service... Very disappointed in your service. I ordered a dress for my daughter's prom and paid for it to be delivered by a certain date and it was NOT delivered. When asked about the status 2 weeks prior, I was told the dress was out for shipping but they never provided me a tracking number. After a week, and no tracking number, I contacted zendesk again and was told the dress would be shipped out the next day. Well, you told me 2 weeks prior that it was already shipped out. My daughter's prom was in two days and the dress was not shipped out. I don't think they ever made the dress. I asked for my money back and they did refund my money. This put me in a back situation so we had to drive 3 hours to go find a dress in one day. POOR SERVICE