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Brenda P.

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1 Review by Brenda

VENUS Swimwear

  • VENUS Swimwear

“Venus Customer Service took a dive!”
9/28/16

I have always had excellent service with Venus during all orders in the last 2 years... Whoa! Something radical happened with these last two orders! Lousy service. Ridiculous wait time - poor phone service when I called for an explanation, wishy washy answers that kept changing. I am heartsick at how disappointing this last order was. Worse yet, I placed two orders on the same day and they completely lost the last one! No explanation. WHAT? Off to the mall! I hate getting such poor service from a company I depended on! This is NOT ok! I do not accept poor service. There are lots of companies that are happy to take good care of me!

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