- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ad on Facebook
Looking for canvas prints
I joined viewbug and decided to pay the $79 for the upgrade. They took my money, but never upgraded my account. Not only am I out the money, they won't answer any emails and I can't find a phone number. What a ripoff!
Brenda M.'s review of ViewBug earned 6 Very Helpful votes
Brenda hasn’t received any thanks yous.
Brenda doesn’t have any fans yet.
Brenda isn’t following anybody yet.
Empty.
Hello Brenda,
Thank you for your participation in the ViewBug community.
We apologize for the inconvenience. We have reviewed our records and we see that the following message was sent to you in response to the email received on January 13th and January 20th 2018:_______________________________________________________________________
We have reviewed your account and we see that there are no payments registered. We believe you may have accidentally created a duplicate account. Is there any other email address that the account could have been created with?_______________________________________________________________________
After reviewing your account, we see that this could be a duplicate account as it has only 1 photo and again, no information regarding recent payments. Please provide us with any possible email address your main account could be linked to so that we can further review this issue.
**In case you're not receiving our emails, please check your spam/junk folder to validate if our emails are being redirected to these folders** If possible, send your response to our member support email so we validate your information as soon as possible.
We look forward to your response.
Kind regards,
Your friends at ViewBug