I thought their product would be great...
First it took over a month to arrive - never did it indicate that long of a lead time.
Second - it came from CHINA - I would not have bought it had I known that.
They do not respond to return requests
Don't waste your money
I love this site - they have unique things and when they are in stock they are shipped very quickly. When they are part of an open collection it could take up to two months to receive what you order.
My only complaint is that their return policy keeps me from ordering more things. By the time you pay for shipping and restocking it is not worth it.
Allivet might be the lowest price on the internet, but their customer service and general attitude towards customers is the worst!
Something that should have taken 7 days took over 14 and there was just NO excuse
I placed an order for a rug on the 23rd of April! It finally arrived today 14th of May!
Only reason it even came then is because I had to call and find out where it was.
The quality of the rug was poor to say the least and it was not CHEAP! But it was defnitely cheaply made!