I've made quite a few purchases from this site. I had issues a few years back and had hoped they were resolved. As of late, this does not appear to be the case. I made an order that said it qualified for free shipping. When Pay Pal was done with the conversion, SURPRISE! Delivery fee. After a wait and the order was STILL not processed and all the items were also on sale for much cheaper, I cancelled the order and reordered the items and a few extra pieces. I explicitely stated I wanted a refund, not a credit to the account "Wallet". Again, SURPRISE! They credited the wallet. After well over a month, they say they are doing their best and I should have my refund within another 25 days. Really. They can accept a payment in a matter of minutes, but I have to wait at least two months to get my money back. Bull S@#%! I'll be going through Pay Pal if I don't have a response by Wednesday. Oh, and the other order. They have shipped two of the items and the rest are still processing. "Wo sorry, we're really busy" bull s!@# as to why it has taken so long. One month and still waiting... and I still haven't received the two items that were sent two weeks ago. I will NEVER order from this site again and strongly recommend that no one else does. If anyone has any other reputable review sites, I would love to get the links to spread the word about this badly run site.