Brenda D.

I purchased a bed, two nightstands, and two pillows. The bed footboard arrived without threads to attach a leg. One of the nightstands was damaged. Only one of two pillows arrived. It has been approximately 6 weeks since the issues were reported. Multiple chats and emails have been sent. I've been told multiple times that another 1 to 3 business days are needed to resolve the situation. So much time has elapsed that the items are no longer available on their website, and their solution was to pack up the bed and return it for a refund. Nothing stated about nightstands or pillows. This is not an acceptable solution, and this company does not listen, nor care, about what you want or what would make you, the customer, happy to resolve the issues. I warn you to think about purchasing from this company. Everything is great UNLESS you have a problem with an order.