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I received to shirts yesterday they run small one don't fil at all I thought they were from the uk not CHINA their clothes are small and not very material the one was ok but I better not was it in the machine how do I get a refund on the other one I tried to follow it and trace it I couldn't
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Brenda,
Thank you for your review.
All of our Rosegal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
Best regards,
Rosegal Customer Service Team