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692

5 Reviews by Brenda

2/7/17

Offered a months free trial, I cancelled online after a month as none of the jobs were relevant to me! Got charged then not once but twice for February. A warning wasnt sent to say the trial was ending. Owner not prepared to reimburse when I had email contact with her! Im on no income, am chronically ill and have incurred bank charges because of this. But they are not still prepared to reimburse me. So no subcription and no money!

galenao
Galena O. – Virtual Assistant Clinic Rep

This customer (who has used a different name here), subscribed twice and agreed to the terms and conditions. She did not cancel even though cancellation instructions are listed prominently in every daily email and on the website when you subscribe. She then demanded refunds. I offered to refund one of the charges even though it was her error but she was not satisfied since I would not refund both charges. I have over 500 happy customers and have never had this issue with any of my subscribers. I guess it just goes to show you always get one unhappy customer no matter what you do. Either way, good luck, "Brenda." I'm sorry the listings weren't for you but I'm glad I was able to offer you a partial refund for your trouble.

238K Views
6/23/15

Brilliant, supportive, helpful. Got most of my work from here and they can't help you enough! Problem with recommendations is that it would be less work for me in the future lol
But don't mind healthy competition, just can't stand it when you are bidding against people that work for $2 ph. But elance don't let that happen!

6/8/15

They charge you $10 to join then you have to pay more money to get work by going into their bronze, silver or gold categories.

I paid $10 last year, received to get my money back and couldn't. They have been quiet for a while but now they have raised their ugly head again!

I now have to pay $25 to get my $10 back! Mmmmmm

3/19/15

Another freelancer site that takes money for nothing! You pay for you bids and then pay 18% of the money you earn. And of course if you use Paypal, you then pay paypal.!

I had trouble with this company when I was scammed by someone pretending to be Fidelity Investment, and they didn't back me up.

The last straw was I did work for someone amounting to £240, the client wouldn't pay and you've guessed it, they didn't back me up!

What the heck do we pay our fees for!

Dont use this site if you want a safety net, you might as well be doing it on your own!

6/1/14

I bidded and then got offered a job, I accepted. The employer then cancelled! Over £35.00 was taken from my account, because apparently once you accept a job, the commission is not returnable non negiotable!. I have also spent monies on exams, extra bids etc. I keep getting turned down for other bids so I was excited for this! Wish I had seen this site first! Just looking at the comments just shows how unreputable they are!

mandym6
Dawn L. – Freelancer Rep

Hi there Brenda, Marcus of Freelance.com here. Thank you for responding to the email I have sent you. I look forward to your update regarding your PayPal issues so I can coordinate it with our Payments and Verification department. Feel free to update my email if you have any other concern which I can be of help. Thank you.

Brenda Has Earned 12 Votes

Brenda B.'s review of PeoplePerHour earned 3 Very Helpful votes

Brenda B.'s review of Virtual Assistant Clinic earned a Very Helpful vote

Brenda B.'s review of FreelanceJunk earned 3 Very Helpful votes

Brenda B.'s review of Upwork earned a Fraud Buster vote

Brenda B.'s review of Upwork earned a Very Helpful vote

Brenda B.'s review of Freelancer earned 2 Very Helpful votes

Brenda B.'s review of PeoplePerHour earned a Great Find vote

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