Brenda B.

Horrible service and items not sized right! My daughter asked for a black shirt off the website for her birthday. It was $28 but I had a coupon for 10% off and free shipping. They said that I couldn't use the coupon and shipping was $9 because it was from one of their "venders" - whatever that means. I ordered the shirt anyway since it was for bday gift. The shirt was a size 2x but it fit more like a size large, so I had to return it. Paid my own priority mail postage and tracked when it was delivered to their address. Two weeks later - no refund - so I call. I am told that because the item is from a "vender" it will take 4 to 8 weeks to process my refund and "Oh, by the way," $7.50 will be deducted from my refund for processing the return. So this shirt ended up costing me $43 by the time I paid return postage, and they are going to refund me 21.50 in a couple months.