Bree D.

My account with Etsy got deactivated and I called to ask why. The customer service agents I talked to over the next 2-3 weeks kept insisting that I received an e-mail (I didn't) and they don't know and all they could do was submit another ticket to the department who is in charge of accounts. I waited about 3 weeks before calling customer service again and today I asked for a supervisor, and the agent put me on hold, then came back and told me our business dealings are over and to quit calling them. He then hung up on me. I still haven't received any sort of reason as to why my account was banned. Deactivated. This is TERRIBLE customer service.