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Breann L.

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1 Review by Breann

Getaroom

  • Getaroom

“Awful - Borderline Fraud”
1/28/20

Charged us over $40 more than they said, hotel wasn't even booked using our card, was booked using a one time prepaid card according to front desk. Called back after getting confirmation email and they wouldn't even listen to anything I said, and blamed the hotel saying they wouldn't let them cancel. Refunded us $49 dollars after this reviews were posted. Changing from 1 star to 2.

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Karen B. – Getaroom Rep

Breann,

We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you.

Sincerely,
Getaroom

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