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Breanna H.

Contributor Level

Total Points
84

1 Review by Breanna

  • VRBO

3/10/17

I can't even put everything that happened into a nutshell review. The thing that made me most angry was that they kept my $300 for nearly a month after the owner released the refund. Also, terrible customer service... spoke to a man named Joey, unsure if that's really his name as he had a thick accent I could barely understand, and he gave me a disconnected phone number to reach out to for looking into my refund. I'm going to stick with airbnb from here on out since they have great policies and customer service.

Breanna Has Earned 4 Votes

Breanna H.'s review of VRBO earned 4 Very Helpful votes

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