Brandy G.

I used the website to order a radiator and when I received the radiator it was the wrong one. I was told I had to pay for shipping and that I should have paid attention to what I was ordering. So I boxed the radiator back up and shipped it back. The website if awful because it doesn't direct you to the right parts. When I called the 1-800 number the people were VERY rude and made it a point to tell me it was my error when it clearly was an error of the website. The customer service rep. Asked me send pictures but I was trying to explain I had already sent it back. They even hung up on me as I was trying to explain things. Now I have to pay to ship the item back and wait 2 more weeks to have my money returned. They offered no help for a refund for shipping. I feel robbed and I will never order from such RUDE people!