Thumbnail of user brandonr13

Brandon R.

Contributor Level

Total Points
84

1 Review by Brandon

  • NoMoreRack

12/14/14

I placed an order on 12/1 for a DSLR camera package during the cyber Monday sale. The site was recommended by a coworker who has used the site many times. I had issues at time of checkout with address data transferring correctly from paypal (which I checked out with) to nomorerack, and had to attempt the purchase 3 times. I thought nothing of it as I was only charged for one. On 12/5, I received a phone call and e-mails asking to confirm I placed the order, and this was to ensure there was no fraud.

The order remained in "processing" status until 12/11 when I received an e-mail saying "We are extremely disappointed to bring you some bad news, unfortunately our supplier was unable to deliver a product that you had ordered. We take this very seriously and can assure you we take every precaution possible to prevent issues like this from arising. However, at times unfortunately they are not preventable." and of course the BS statement "our consumer experience is very important to us." At this point the item moved to "Cancelled" status.

I sent a complaint to their customer service as the item I purchased and other packages with the same base camera were/are still for sale. It's obvious the person who responded didn't read my e-mail because no of what I said was addressed. I just got the same BS statement "our consumer experience is very important to us."

This was my first and last order with NMR.

Tip for consumers:
Don't purchase a gift for someone via this site, it will take forever or it will never come.

Service
Value
Shipping
Quality

Brandon Has Earned 4 Votes

Brandon R.'s review of NoMoreRack earned 4 Very Helpful votes

Brandon hasn’t received any thanks yous.

Brandon doesn’t have any fans yet.

Brandon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellyb230
11/28/17

When they were called Nomorerack, I never had a problem I ordered from them for years but as soon...

Thumbnail of user jackiem104
10/26/17

I know it's been a while but I found this out while poking around. I wanted to buy bulk batties...