I called them and they fixed me up with a really nice course package.
I wanted a particular course that wasn't available yet, but would be in "a couple of weeks."
This turned into many months (> 6), but they said that they'd make it right.
Yesterday, they called and told me that my courses were about to expire. I explained the situation to the guy (he claimed to be the general manager or something like that). He told me that he'd fire anyone on the spot who would have offered the deal that I was offered twice (during the time when the course was supposed to have been released).
He wanted me to pay $500 for what was already promised to me (twice) for free.
Anyway, the guy was probably having a bad day--this happens to all of us.
I contacted someone via the website email and they got back to me the very next day (this morning).
Helayna called me and made everything right!
She single-handedly turned me into a raving fan!
If you're her manager, you should give her a raise!
It just goes to show that persistence can really pay off!
Remember the parable of the widow and the unjust judge!
Luke 18:1-8