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Brandon J.

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1 Review by Brandon

US Postal Service

  • US Postal Service

“Horrible, horrible, horrible! If I could do zero stars, I would”
12/1/20

I had 2 packages that shipped through SmartPost... bad idea. Apparently SmartPost is "faster", yet my packages have been sitting at my local post office since last Saturday. Finally they're out for delivery today, well over a WEEK later. This makes the second time this exact thing has happened. And not to mention their ETA is never accurate and is constantly changing throughout the day of delivery. I tried calling the customer service multiple times regarding these packages, and they were quite rude, unhelpful, and unprofessional. With service like this, it's literally no wonder they are BILLIONS of dollars in debt due to lost packages. Absolutely unacceptable! UPS is much, much, much better

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