Went and politely asked for assistance on finding a certain type of oil for my car, the worker looked ar me responded with "it's on the wall" and walked away, now if that isn't rude I don't know what else is, he could have said he was with another customer he'd be with us in a minute instead of how he did respond, so aside from the great parts they have that one staff member was rude, I wouldn't reccomend going there if you want nice staff, the o'rileys off gosford.