Brandon F.

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1 Review by Brandon


(BUYER BEWARE DO NOT PURCHASE FROM OFFLEASE! If I could give Offlease Orlando 0 stars I would. I bought FOUR cars from them at once at the end of November 2021 so I would think someone there would care to help. Of the four cars purchased 2 of them had issues that Offlease Orlando has not and apparently will not fix. One of the vehicles Purchased was a 2016 Ford Mustang. The first thing I notice is the USB ports do not work and what makes it worse is 2 days after the purchase the car wouldn't start due to a dead battery. I took the mustang up to off lease and they said "it just needs a new battery and a replacement USB harness." The battery was replaced and the harness was ordered. You can imagine my surprise when right after my 5 day warranty period the car dies again and this is a brand new battery. I take the car back to off lease and they say they fixed the issue but give me the car back with the check engine light on. THIS LIGHT WAS NEVER ON AND NOW IS AFTER THEY SUPPOSEDLY FIXED THE CAR! Also The Fiat Spider I purchased had a tire pressure light on and After I was told the tire just needed air when I purchased the Spider, I was surprised the tire pressure light didn't turn off after I filled the tires with more air. I was told by off lease that I just need to "drive it for a while" and the light would turn off, which I did. Only after I took the vehicle to Fiat did they show me, with the car lifted, the rim is bent which is why the sensor wont turn off. DO NOT PURCHASE A CAR FROM OFF LEASE ORLANDO, WORK WITH GENERAL MANAGER MIKE HAMDAN, OR SERVICE MANAGER MONIQUE UNLESS YOU WANT TO BE ROBBED.)

This has seriously been the worst experience I have had with any car dealership. I was told that the mustang that keeps dying has no problem. When I go pick it up and start the vehicle the battery is nearly DEAD! On top of that the car was given back EXTREMELY dirty and I brought it in clean. Mike Hamdan assured me this issue would be address and it still has not!

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