I tried purchasing products on Samsung's official website and was able to verify my information on my ID.me account. I have also verified my education email address, however when I try to add the discount on Samsung's page, I get a message indicating that ID.me cannot verify my education email address despite it being verified already under my account profile on ID.me's site.
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry to hear that you've been experiencing issues getting a discount. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team
Brandon Has Earned 2 Votes
Brandon C.'s review of ID.me earned 2 Very Helpful votes
Hello,
We are sorry to hear that you've been experiencing issues getting a discount. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team