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brandi o.

Contributor Level

Total Points
87

1 Review by brandi

  • VENUS Swimwear

2/10/18

I have been a long time customer of Venus. I cannot say that I do not like their clothes, but I can say that their practice of "choosing" who reviews their purchases is discriminatory.

I called several months ago after making a huge purchase and receiving the items. I wanted to review one of the items and was told that they send out e-mails requests for reviews a month or so after purchase. After several months I called again to say that I never got the e-mail and I was waiting to review my purchases. I was then told that they CHOOSE who reviews their items. The customers cannot review their items at will.

I understand wanting to allow only verified customers the right to review products, but to only allow those shoppers who they deem worthy shows serious bias on their part.

Do I not spend enough money there Venus? You know that stacking the odds of good reviews in your favor makes you look like deceitful liars right?

I do like their clothes (most of them) and many would get a good review, some would not, but all reviews by me would be honest; unlike Venus who practices separating their customers and allowing only a select few the full benefits of being a Venus shopper.

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VENUS S. – VENUS Swimwear Rep

We do apologize we would like to address some of the information given to you. Product review links are sent to our customers at random. The reviews on the website are not filtered. We post all reviews 1 to 5 stars. If you were not selected at random and would like to send us a review so we can forward it to our Quality Team email us at socialsupport@venus.com.

brandi Has Earned 7 Votes

Brandi O.'s review of VENUS Swimwear earned 7 Very Helpful votes

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