Brandi B.

I originally placed an order for two pairs of shoes, one sneakers and one casual, on November 19th. I received the set of shoes on December 12th. They were both too small. I emailed Groove Bags and got a response from Trish within a couple of hours. She mailed me a new set of shoes at no charge to me. She went over the size chart with me, also. I received my new shoes by January 11th.

I absolutely love these shoes! Trish was there for me the whole time. She emailed me right back if I had any questions. The size chart is very accurate to the sizes in the US. I'm a 7.5 and it was right on. It does take some time to get order confirmations and for them to ship to you, but they are totally worth it! I'm using the casual golden retriever shoes in teal as my wedding shoes! Thank you Groove Bags for having great people like Trish that I can email and stay in contact through this whole process. I'm so in love with my shoes! Thank you again for being awesome and sharing my special day with me. :)