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Brad y.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since December 2018

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2 Reviews by Brad

My Wife searched Tulalip Resort Casino on the web to book a room. She click on the one that said Tulalip Resort Casino Reservation. She booked a room on October 19,2018 for check in January 1,2019. She called five days before to make sure all was good. They told her it had been canceled.
It is her Birthday that day. We were going to meet family there for Dinner and a little party. Play some games and have so drinks. That now has been spoiled and my wife in tears. Tried to get another room, but they want twice as much. Then we found out it was book through Reservation.com called them for answers said problem with our credit card. We checked and found out we had been billed twice at two different amounts and then credited those same amounts. I believe that someone is Doing a bait and switch. And neither one are trying to fix it. I fact they were very rude to my wife when she called.
My Wife made reservations to Tulalip Resort Casino on October 19,2018. She called five days before check in the make sure all was good with our check in on 1/1/2019. We were told the reservation had been canceled. Tulalip Resort Casino said they could still get us a room but that it would be twice as much. The day of our check in is her birthday and we had family meeting us for dinner and a party. That has been spoiled now. Called Reservation.com to find out why it was canceled. They said there was a problem with our credit card. We checked and found they had billed it twice for to different amounts and then credit said amounts. So in my option either reservation.com or Tulalip Resort Casino is trying to do a Bait and Switch on us.

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Brad Y.'s review of Reservations.com earned a Very Helpful vote

Brad Y.'s review of Tulalip Resort Casino earned a Very Helpful vote

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