Ordered tickets through, what I thought was the Grand Old Opry in Nashville. Instead I was told to pick up a voucher at a different location and then go to Grand Old Opry for the tickets. Hell, I'm a visitor with limited transportation. This sucks so I called to cancel ticket order but my refund is only 65%. Might be be worth it though. Hopefully the refund shows up on my credit card but after reading the BBB review I am nervous.