Brad M.

I signed up for the month to month program and decided it was not a good idea after seeing a few reviews! I finally elected to do it and registered for my car to be on the monthly program till I returned in December (2013 VW Passat).

The drop off was a nightmare and come to find out they don't drop you at your terminal they take you to the rental car terminal at DFW (Dallas Fort Worth).

The paperwork said I could pick my car up when I needed so I made arrangements (It took 14 phone calls to finally get my car) at one point they said they did have my car keys, Then they said a manager took my car to get an oil change (NO OIL CHANGE WAS DONE AND I WAS NOT REIMBURSED FOR THE TIME THEY DROVE MY CAR). They put me in a (Like vehicle for the night) if you can call a compact small car comparable to my large VW Passat!

Then the kicker like an idiot I dropped my car back off and left town!

I receive and E-MAIL WITHOUT ANY NOTICE! That they are no longer doing the monthly guaranteed $325 a month program and I have 7 days to pick my car UP!

I AGREED TO LEAVE IT WITH THEM TILL DECEMBER SO NOW I HAVE TO FIND A WAY TO GET MY CAR PICKED UP OR THEY RENT MY CAR OUT WITH A REIMBURSEMENT TO ME OF. 10 Cents per mile or $7.50 a day for the first 75 miles?

WHY THE HECK WOULD I DO THAT?

AVOID THESE PEOPLE!